1. Terms and Conditions

TELEHOME CONSUMER PRODUCTS PRIVATE LIMITED provides Ayurvedic products, including capsules, oils, creams, soaps, powders, prash, syrups, and more, to address various health and wellness needs. By purchasing products from our website, customers agree to the terms and conditions listed below.

2. Privacy Policy

We value our customers’ privacy and only require essential information for order processing:

  • Required Information: Customers need to provide only their name, address, mobile number, or email ID to place an order. We do not require any additional personal details, documents, or OTPs.
  • Data Security: Please refrain from sharing sensitive information, passwords, or OTPs with anyone claiming to represent our company.

3. Refund and Cancellation Policy

  • No Return/Replacement Policy: Due to the nature of Ayurvedic products, we do not accept returns or offer replacements. Please ensure that you review product details carefully before purchasing.
  • Cancellation and Refunds: Once an order is placed, it cannot be canceled. If there are any issues with the order, please contact our support team.

4. Pricing

All product prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes. We strive to maintain accurate pricing on our website, but errors may occur. In the event of any discrepancy, our customer support team will provide the correct information.

5. Shipping Policy

  • Delivery Timeline: Products are typically delivered within 4-5 business days from the order date. Delivery times may vary depending on the location.
  • Delivery Responsibility: Our company ensures timely shipment of products. However, any delays from the courier service or other external factors are beyond our control.
  • Third-Party Sellers: Our products may also be sold by third-party resellers. Please ensure that you verify the seller to confirm authenticity.

6. Payment Policy

  • No Advance Payment: We do not request any advance payment or booking fee before product delivery.
  • Authorized Transactions Only: All payments should be made only through the methods listed on our website.

7. Use of Company Name or Logo

Unauthorized use of the TELEHOME CONSUMER PRODUCTS PRIVATE LIMITED name or logo for fraudulent purposes, including blackmail or unauthorized payment requests, is strictly prohibited. Please report any suspicious activity to our support team immediately.

8. Product Usage Instructions

Each product comes with specific usage instructions available on the packaging and on our website. Our Ayurvedic products may take time to show results, and outcomes may vary by individual. For any concerns, please reach out to our support team.

9. Contact Us

For any queries or assistance, feel free to contact us:

Registered Address: Commercial Complex, Gopal Nagar, North West Delhi, 110042, India.

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